How It Works

Prospective Clients Sign Up

Existing Clients Sign In


We here at Happy Walk Happy Dog understand that finding the perfect dog walker/pet sitter is nothing short of finding the proper babysitter or nanny for your first born. (We certainly treat the process as such.) Allow us, please, to demystify the pet sitting process from start to finish:

It’s simple really… The entire process begins the moment you contact us. We answer the phones all day and reply to your emails quickly.

1. PET PROFILE
We begin with a brief intake over the phone to learn all about you and your pet so we can best match them with their ideal pet sitter. We always aim for high compatibility. Here, we find out about your pet’s personality, diet, special needs or instructions, whether they are spayed/neutered, etc. Before we hang up, we will both know if this is an idea situation. We’ll go over with you their name, personality, occupation and living environment.

2. SET UP A TIME TO MEET
Before hanging up the phone and we will make arrangements to meet. We will set up a convenient time to meet face-to-face.  It is a safe idea for both parties to meet in a mutual environment forthat first meet-n-greet. I believe it will make both parties comfortable.  And Please opt to bring your pooch along for the ride, while cat owners know that travel isn’t top on a cat’s list!

After that first meet, For sitting jobs, you’ll set up a mutually convenient time for the sitter to stop by your home. This is also where you can give a tour of all the necessities; location of food, water, litter box, extra litter, scooper, can openers, paper towels, cleaning products, broom, vacuum, cat toys, favorite hiding spots… You may, at this point, hand the sitter a set of keys or find another time closer to your departure to do so.

3. RESERVE YOUR PET SITTER
After the in-person meeting with your pet sitter, we send you out a confirmation email detailing your upcoming reservation, along with our standard service agreement attached for you to review and fill out. This is simply the place we gather all your contact, emergency and vet info, special instructions and anything else of value we will keep handy while you are away.

4. CONSTANT COMMUNICATION
Every day or so that you are away, even for just a day of work, your pet sitter will check in with you in the form of an email update (or via text or phone, if you prefer). We love this job and it becomes evident in the communication they provide you. Please take a moment and read a recent an example email update :

Hello Kathy,

I visited Jack yesterday, of course. I came in, said hello to him through the closet door, went into the kitchen and gave him his food serving. Then I sat down on the couch and read quietly with the intention of letting him get used to me being in his house.

This silent dance went on for 50 minutes. Just as I was thinking, ‘well, I won’t see him today I know he is a shy guy’ , HE EMERGED FROM THE CLOSET AND WALKED TOWARD ME ON THE COUCH. Kathy, I looked up from my work and suddenly silently there he was, tail high in the air no less.

I started talking to him continuing to just sit where I was so as not to startle him. He circled around by the TV and then EVEN CAME OVER TO ME! Needless to say I was so pleased. He let me pet and stroke him on the head. He then proceeded to lay down in front of the TV and roll around like a kitten. He put his little paws up in curls (front paws) and just laid there for a moment. He repeated this routine in front of the TV. Then he walked into your office and did not come out again.

…I said goodbye and let him know I would be back today.

I knew you would want to know about this!!

Best,
XXX

Advertisements